Shipping & Delivery
Shipping & Delivery
Global Secured Shipping
We are pleased to offer complimentary insured shipping on all orders worldwide. Every Floksy Jewel shipment is fully insured from our Surat atelier to your doorstep.
For your security, a signature is required upon delivery. We utilize premium carriers (FedEx, UPS, or DHL) to ensure your package arrives safely and on time.
Production & Delivery Times
At Floksy Jewel, we aim to deliver your jewelry safely and securely. Please review our detailed timelines below.
Order Handling Time (Production):
Since our jewelry is handcrafted to order, please allow a processing time of 7 to 10 business days for your order to be manufactured, quality checked, and prepared for shipment.
• USA, UK & Europe: 5–7 Business Days
• India: 2–3 Business Days
• Rest of World: 7–10 Business Days
Total Estimated Delivery Time:
Based on the production and transit times above, customers in the USA and Europe can expect to receive their orders within 12–17 business days after placing the order.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details, allowing you to monitor your shipment's journey.
Customs & Duties
For international orders, please note that local customs duties, taxes, or import fees may apply upon arrival in your country. These charges are determined by your local customs authority and are the responsibility of the recipient. They are not included in the product price.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us immediately with your order number. We will review the issue and assist you as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact our Client Services team:
201 Diamond House, Katargam
Surat, Gujarat 395004
India
Email: contact@floksyjewel.com
Phone: +91 79849 57039