Shipping & Delivery

CLIENT SERVICES

Shipping & Delivery

Global Secured Shipping

We are pleased to offer complimentary insured shipping on all orders worldwide. Every Floksy Jewel shipment is fully insured from our Surat atelier to your doorstep.

For your security, a signature is required upon delivery. We utilize premium carriers (FedEx, UPS, or DHL) to ensure your package arrives safely and on time.

Production & Delivery Times

At Floksy Jewel, we aim to deliver your jewelry safely and securely. Please review our detailed timelines below.

Order Handling Time (Production):
Since our jewelry is handcrafted to order, please allow a processing time of 7 to 10 business days for your order to be manufactured, quality checked, and prepared for shipment.

Estimated Transit Times (After Dispatch):
• USA, UK & Europe: 5–7 Business Days
• India: 2–3 Business Days
• Rest of World: 7–10 Business Days

Total Estimated Delivery Time:
Based on the production and transit times above, customers in the USA and Europe can expect to receive their orders within 12–17 business days after placing the order.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details, allowing you to monitor your shipment's journey.

Customs & Duties

For international orders, please note that local customs duties, taxes, or import fees may apply upon arrival in your country. These charges are determined by your local customs authority and are the responsibility of the recipient. They are not included in the product price.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us immediately with your order number. We will review the issue and assist you as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact our Client Services team:

Floksy Jewel
201 Diamond House, Katargam
Surat, Gujarat 395004
India

Email: contact@floksyjewel.com
Phone: +91 79849 57039